- INFORMATION/DATA WE COLLECT AND HOW WE USE IT
We collect two types of data about individuals: (1) technical data which is automatically collected from all visitors to the Website and from all individuals that use the Services (“Passive Data Collection”) and (2) information that you or others voluntarily submit to us (“User-Submitted Information”).
Passive Data Collection
We automatically track certain information based upon your behavior on and use of the Website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve you and our community. This information allows us to, among other things, help make Services easier for you to use, help you quickly find information, products, and services, help us create content on this Services that is most relevant to you, and alert you to new information, products, and services that we offer.
Like most websites, we automatically receive and record certain information about our users’ behavior on our Website and when using our Services. Our servers automatically gather technical information about our Website traffic and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We aggregate this information with other pieces of information to analyze trends, to administer and improve the Services, to track users’ movements around the Website and to make inventory purchasing decisions that will best serve our customer base. Pages of the Website may also use devices that permit us to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Cookies and Clear GIFs
Cookies are necessary to use certain portions of our Services. You can remove certain cookies by following directions provided in your Internet browser’s “help” menu. You may also configure your browser to prevent cookies from being set on your computer; however, if you reject cookies your ability to use the Website and Services may be limited and you may not be able to use certain features of the Website. In particular, cookies are necessary to select and purchase products.
Third Party Advertisers
We may from time to time use third party advertising companies to help us further enhance our users’ experience and to better tailor our content to our individual customers. Third party advertising companies may use non-personally identifiable information during your visits to this Website and other web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information. These third party cookies do not collect personally identifiable information and is not linked to any personal information collected by us.
In order to use the Website and the Services, you must first register with us and create a user name and password. We use this information to contact you about the products and Services on our Website in which you have expressed interest.
In order to better tailor our Services to you, we may also ask for your personal characteristics, such as size.
If you order a product from us, we request certain Personal Information from you on our order form, whether you access the Services from our Mobile Site or the Website. You must provide accurate contact information (including name, shipping address, telephone number) and financial information (including credit card number, CVV, and expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Chat Rooms/ Discussion Boards
If you choose to post messages in public chat rooms or other public message areas or leave feedback for other users, please note that such information is available to anyone with Internet access. We may, but are not obligated to, collect the information you post in public chat rooms or other public message areas to resolve disputes, provide customer support and troubleshoot problems as permitted by law. PLEASE BE CAREFUL WHEN DISCLOSING ANY INFORMATION IN CHAT ROOMS, DISCUSSION BOARDS AND OTHER PUBLIC POSTING AREAS. WE ARE NOT RESPONSIBLE FOR THE USE BY OTHERS OF THE INFORMATION YOU PUBLICLY DISCLOSE. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you. We reserve the right to terminate the accounts of visitors who use these Services in a manner that is inconsistent with the Terms and Conditions.
- DISCLOSURE OF PASSIVE OR USER-SUBMITTED DATA
Hilite Uniform Inc. Partners
Hilite Uniform Inc. engages in marketing and promotional activities with carefully screened brands, or, “Partners,” which we think will appeal to our user base. We may make our user list available to Partners so that you may receive catalogs, product information, or promotions from our Partners. If you prefer we don’t use your information for partner promotions, please email our Customer Service team at order@HiliteUniform.com or write to us at Hilite Uniform Inc., 19205 Parthenia St., Suite C , Northridge, CA 91324.
From time to time, Partners may also be provided with non- identifying or aggregate information indicating the demographic information of users on our Website, buying behavior, and opportunities to market to select segments of our customer base indirectly. When we share aggregate user data, we do so in a way that it cannot be linked with a user’s Personal Information.
As required by Law / Certain Business Transactions
We may disclose Personal Information if we have a good-faith belief that doing so is required by a subpoena or other judicial or administrative order or otherwise required by law or in connection with an actual or proposed corporate transaction, investigation, or insolvency proceeding involving all or part of the business or asset to which the information pertains. This may include responding to legal requests from jurisdictions outside of the United States, where we have a good faith belief that the response is required by law in that jurisdiction.
To Protect Rights
Additionally, we may disclose Personal Information where we, in good faith, deem it appropriate or necessary to prevent violation of the Terms and Conditions or our other agreements; take precautions against liability; protect the rights, property, or safety of Hilite Uniform Inc., any individual, or the general public; maintain and protect the security and integrity of our Services or infrastructure; protect ourselves and our Services from fraudulent, abusive, or unlawful uses; investigate and defend ourselves against third-party claims or allegations; or assist government enforcement agencies.
Tracking Technologies and Tailored Advertisements / Choices
Hilite Uniform Inc. also partners with advertising companies to place our advertising on publisher websites on the Internet. These advertising companies collect anonymous information about your visits to our Website by placing and reading cookies on the device you use to access our web site. The cookies do not collect or use Personal Information. Like the cookies we place and read directly, these tracking technologies are used to analyze user behaviors in the aggregate. They are used to analyze and optimize our App or Website, measure conversion, and tailor content to interests.
California Business & Professions Code Section 22575(b) (as amended effective January 1, 2014) provides that California residents are entitled to know how we respond to “Do Not Track” browser settings. Our Website is not at this time configured to read or respond to “do not track” settings or signals in your browser headings, which vary by browser provider, because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created. In lieu of a browser-based opt-out solution, you can utilize the Network Advertising Initiative approved methods for placement of “opt-out” cookies described here. Our Website and those of our third party advertisers or other vendors are configured to read and honor these opt-out cookies, so long as they are present on your computer. (If you delete all cookies, you will need to reset your opt-out cookies.) Specific instructions on how to do so are available here. However, please be aware that we do not control these opt-out processes.
Links to Other Websites
Retaining Your Data
We will retain both passively-collected and user-submitted data as necessary for legitimate business purposes and to the extent required by law, even if you disable your account. Please feel free to contact us at email@example.com if you have any questions about this policy.
- COMMUNICATION FROM US OR THE WEBSITE
We use your contact information to communicate with you about Hilite Uniform Inc. and our marketing partners, as described below.
Special Offers and Updates
Messages about the Service and Your Account
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our Services are temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Based upon the Personal Information you provide us, we will send you a welcoming email to verify your username and password. We will communicate with you in response to your inquiries, to provide the services you request, to manage your account, and to provide the best customer service possible.
- CHOICE/OPT-OUT OF/UNSUBSCRIBE FROM COMMUNICATION
If you wish to reduce the frequency or alter the type of communication you receive, if your information changes, if you wish you unsubscribe from all communications from us, or if you require further assistance, please contact us by telephone at 1.818.700.8222 Monday – Friday 9 a.m. – 5 p.m. (PST) or by email to our Customer Service department at firstname.lastname@example.org and our agents will assist you to change your account settings and/or deactivate your account. Please do not email your credit card number or other sensitive information to this email address.
- OFFLINE COLLECTION, USE & DISCLOSURE OF INFORMATION
- SECURITY OF YOUR ACCOUNT
The security of your information is important to us, including, but not limited to, the Personal Information collected via the Website. We use reasonable security measures to protect against the loss, unauthorized access, misuse, alteration and destruction of Personal Information under our control, both during the transmission and once we receive it. This includes, but is not limited to, the use of firewalls and encryption. Our Website incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) protection for all financial transactions conducted through our Website and our Mobile Site. We also take several steps to protect the physical storage of your personal information in our facilities, including the storage of servers in a secure physical environment and an electronic firewall.
It is your responsibility to make sure that your personal information is accurate and that your password(s) and account registration information are secure and not shared with third-parties.
Although we make good faith efforts to maintain the security of such Personal Information, no method of transmission over the Internet or method of electronic storage, is 100% secure and we cannot guarantee that it will remain free from unauthorized access, use, disclosure, or alteration. Further, while we work hard to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining this information. To minimize the risk to you, we keep Personal Information no longer than necessary for legitimate business purpose or as required by law.
As part of securing personal data stored on our servers, we restrict access to Personal Information to Hilite Uniform Inc. employees, contractors and agents who need to know that information in order to operate, develop or improve the Services. These individuals are bound by strict confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
If we learn of a security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Services or the Website or by providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services.
If a security systems breach occurs, we may post a notice on our homepage (www.HiliteUniform.com) or elsewhere on the Website and may send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. This notice paragraph applies to users of Services and the Website.
- CHANGES OF OWNERSHIP
In the event of a change in ownership, or a merger with, acquisition by, or transfer or sale of all or a portion of our assets to, another entity, we reserve the right to transfer all of your Personal Information, including email addresses, to that entity.
The Children’s Online Privacy Protection Act (“COPPA”) protects the online privacy of children under 13 years of age. Hilite Uniform Inc. and the Website are not directed toward individuals under the age of eighteen (18), and we request that such individuals do not provide Personal Information through our Website. Additionally, we do not knowingly collect or maintain Personal Information from anyone under the age of 18, unless or except as permitted by law. If we learn that Personal Information has been collected from a user under 18 years of age on or through the Website, then we will take the appropriate steps to cause this information to be deleted. If you are the parent or legal guardian of a child under 18 who has registered on the Website or you believe has otherwise provided Personal Information to Hilite Uniform Inc., please contact Hilite Uniform Inc. at email@example.com to have that child’s account terminated and information deleted.
- NOTICE TO CALIFORNIA RESIDENTS
If you are a resident of the state of California, California’s “Shine the Light” law permits you to request information regarding the disclosure of your Personal Information by us to a third party for the third party’s direct marketing purposes. To make such a request, please send an email to firstname.lastname@example.org or write us at: Hilite Uniform Inc., 19205 Parthenia St., Suite C , Northridge, CA 91324 Attention: Legal Department.
- CONTACT US/FEEDBACK